With more than 200 million users making transactions per day, it’s no surprise that some may experience little difficulties. If your are here to know why you sent money on cash App but not receivie, and what you can do to rectify this issue, you are in the right place. But firstly, you should know that your money is not gone. As long as you did not send the money to the wrong person, your money will be refunded.
Cash app is mostly used to make payments transactions, it can be used to transfer funds or to receive funds. This implies that you can even use it to pay for goods and services. When you are transferring money to a bank account using a cash app, the payment may show sent in your account but it won’t be received by the recipients. Why is this happening and how can you resolve this issue?The answer is here.
You may have noticed that your cash app payments are taking longer than usual or you have been debited but the recipient hasn’t received the funds, so you don’t have to panic. We have the best solution for that here. This concludes the introductory part, now let’s proceed to the main body of this content.
Why did I Sent Money On Cash App But Not Received
There are various reasons why you may experience cash app payment completed but not received, but first of all you should know that most times you just have to be patient and your money will either be refunded to you or your transactions will be completed. Now let’s hint you on what may cause your cash app transactions failures.
- Payments method
- Insufficient funds
- Transaction limit exceeded
- If you made the transaction over the weekend
Payment Method
The payment option you use when making payments transactions on cash app also contributes greatly to the successfulness rate of the transactions. There are two payment options on cash app, Standard and instant. When using the standard payment option, you will have to wait for like 2 to 3 days before the payment or withdrawal will be successful. But when you are using the instant option, your transaction will be completed within five minutes.
Insufficient Funds
To perform a payment transaction successfully, you need to have a sufficient amount to complete the transaction. When trying to send above the amount you have in your cash app account, the payment won’t be received until you have a sufficient amount to complete the transaction.
Transaction Limit Exceeded
Another mistake people make when performing transactions on cash app is that they don’t take note of their transaction limit. Cash app has a specific weekly transactions limit that once exceeded, you will have to wait till the next week before your transaction will be completed.
However there’s a way to avoid this. All you have to do is upload your necessary documents on cash app and you won’t have to face any restrictions when performing transactions.
If You Made Transaction Over The Weekend
Normally we all know that banks doesn’t open during weekends, so making transactions during weekends may be slow or unsuccessful.
Cash app/Bank Server Breakdown
If you think this is why your transaction is sent but not received, then there’s nothing you can do about it. You may have to wait till the server is fully restored.
How To Resolve Sent Money On Cash But Not Received
- If you think the main cause of your transaction failure is insufficient funds, all you have to do is fund the account.
- If it’s payment method, you might have to wait for 2 to 3 days if it’s standard payment option you are using
- If you exceed your transaction limit, you will have to wait till next week or upgrade your account
- But if it’s a server breakdown, there’s nothing you can do. You just have to be patient till the server is restored.
What happens if a payment on Cash App fails?
If your payments fail, you don’t have to panic. Don’t worry your money will be refunded.
What should I do if Cash App payment says payment Sent But Not Received?
You should first of all check for what’s wrong by checking whether you have a sufficient amount or not, whether you did not send money to the wrong person and other reasons why this might be happening. Secondly look for a way to solve this issue by checking the content above.
What if I sent money to the wrong person
If you notice you just send payment to the wrong person, you should cancel it before the recipient accepts it.
How Can I Contact Cash App?
The customer support option is available on the app and website.
Conclusion
If any of these guidelines on how to resolve Sent Money On Cash But Not Received doesn’t work, then you might have to contact a cash app for help.