HR roles are very popular today, especially with their increasing influence on the company and its people.
Being an HR employee or executive is demanding in certain aspects and requires certain qualifications as well.
Many people have the impression that HR employees don’t need special skills or training but this is far from the truth.
Let us take a look at some key skills for HR executives.
1. Communication Skills
Communication skills are integral for HR employees.
They are responsible for communicating effectively to potential job candidates and employees regarding all aspects of the company and job position.
Some important communication responsibilities include,
- Communicate interview details, deadlines and other employment information to potential candidates.
- Ensure timely responses to employees and provide informative answers to queries.
- Keep employees updated on company updates, meetings, deadlines and other important information.
- Act as a representative for the company while pitching to other companies or organizations.
2. Administrative Skills
HR executives have to manage many projects, fulfill desk duties, input information in databases and manage other tasks at the same time.
There will be a ton of paperwork to file, piles of records to maintain and appointments to schedule.
You need to be fast, efficient and up-to-date.
Missing out on one tiny detail can affect the big ones.
If you want to be an HR executive, be prepared for these meticulous tasks!
3. Computer Skills
In today’s highly modernized environment, computer skills are non-negotiable for every HR employee.
You need basic computer skills and knowledge of basic programs like MS Office, Word, Excel.
Apart from this, you will also be required to operate the HR software used by your company for operations like tracking applications and maintaining records.
You might even have to manage payroll or be in touch with a payroll service company.
You can either try polishing these skills on your own or even join specialized computer training courses for HR executives.
4. Mentoring Skills
You will be required to mentor and train employees for their job position including familiarizing them with basic company operations.
Making employees feel comfortable and addressing their concerns are other key responsibilities you will have.
You must guide them during their probation period and help them identify and establish their role in the company.
5. Organizational Skills
As an HR executive, you will have a lot to balance on your plate.
You have to manage projects, respond to employee queries, maintain records, manage payroll and perform other administrative tasks all at the same time.
In order to do this efficiently, you need good organizational skills. Otherwise, you will end up getting confused, and burnt out and commit critical errors which may cost you your job.
6. Conflict Resolution Skills
Conflicts in the workplace are inevitable and sometimes they reach a point where professional involvement is necessary.
In such cases, you need to be familiar with proper resolution strategies. This requires communication with both the parties involved in the conflict, identifying the problem and coming up with practical and effective solutions.
7. Confidentiality
The HR department is responsible for safeguarding the confidential information of the company and its employees.
This is a legal obligation and HR employees should be careful regarding the information they disclose to employees and the public.
This includes certain information concerning company records and private financial information.
If this information leaks, intentionally or unintentionally, it can lead to dire consequences.
Conclusion
These are skills you can easily mold and build through learning, experience and training.
If you are serious about pursuing a profession in HR, you must opt for a professional training course or a degree in HR Management.